Terms and Conditions
Last Updated: [Insert Date]
Welcome to Pivot UK. These Terms and Conditions (“Terms”) govern your use of our website (www.pivotrd.com) and our services. By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.
1. About Pivot UK
Pivot UK (“we,” “our,” or “us”) is a UK-based consultancy providing funding strategy, R&D tax relief support, grant procurement, and tender management services to SMEs.
If you have any questions about these Terms, please contact us at:
📩 Email: cecile@pivotrd.com
2. Use of Our Website & Services
By accessing our website or using our services, you agree to:
✔ Use our website lawfully and not engage in any fraudulent or harmful activities.
✔ Provide accurate information when communicating with us.
✔ Not copy, distribute, or modify any content from our website without permission.
We reserve the right to suspend or terminate access if these Terms are violated.
3. Services & Engagement Terms
When you engage Pivot UK for consultancy services, the following apply:
🔹 Service Agreements: Formal engagement requires a signed service agreement outlining the scope, fees, and deliverables.
🔹 Fees & Payments: Fees are agreed upon before service commencement and must be paid as per the agreed terms. Late payments may result in service suspension.
🔹 Cancellations & Refunds: Service cancellations must be requested in writing. Refunds are subject to the terms in your service agreement.
We reserve the right to update pricing and service offerings at any time.
4. Intellectual Property
All content on this website, including text, graphics, logos, and reports, is the property of Pivot UK or its licensors and may not be used, copied, or distributed without our written consent.
Clients may use reports and documents created for them but may not resell or repurpose them for third-party use.
5. Limitation of Liability
While we strive to provide accurate and reliable consultancy services, we are not liable for any direct, indirect, or consequential losses arising from:
⚠️ Errors or omissions in our reports or advice.
⚠️ Changes in government policies, funding criteria, or tax regulations.
⚠️ Client decisions based on our consultancy insights.
We do not guarantee funding approval or tender wins, as these depend on external factors beyond our control.
6. Confidentiality & Data Protection
We handle client information with strict confidentiality and comply with UK GDPR and data protection laws.
🔹 Client data is only used for providing our services.
🔹 We do not share client data with third parties without consent (except when legally required).
For more details, refer to our Privacy Policy.
7. Third-Party Links & Services
Our website may contain links to third-party websites or external services. We do not endorse or take responsibility for the content, privacy policies, or practices of these third parties.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through negotiation, mediation, or legal proceedings in UK courts.
9. Changes to These Terms
We may update these Terms occasionally. Continued use of our website or services after changes implies acceptance of the revised Terms.